Outage in Meta

Outage in WhatsApp Business API - Cloud API

Resolved Major

March 10, 2026 - Started 20 days ago - Lasted about 10 hours

Incident Report

Summary AI Generated

WhatsApp Business API experienced medium disruptions affecting template messages with URL buttons and media headers, with iOS users on version 2.26.8.76 encountering a broken experience. The outage lasted 22.2 hours starting March 6, 2026 at 20:00 UTC. Meta deployed a fix with expected resolution by March 13, 2026 at 19:00 UTC.

We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.

Components affected

Meta WhatsApp Business API

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 03/10/2026 12:03PM

We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.

MEDIUM DISRUPTIONS 21 days ago - at 03/09/2026 01:55PM

We are currently experiencing Medium Disruptions impacting template messages that include a URL button and a media header. Users on iOS 2.26.8.76 may see a broken experience. This issue started at Mar 06 2026 20:00:00 UTC. We are currently deploying the fix and the expected deployment time is in Mar 13 2026 19:00:00 UTC. We will provide another update within 12 hours or sooner if additional information is available.

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