Outage in Meta
Outage in WhatsApp Business API - Cloud API
Resolved Major
March 10, 2026 - Started about 2 months ago
- Lasted about 10 hours
Incident Report
Summary AI Generated
WhatsApp Business API experienced medium disruptions affecting template messages with URL buttons and media headers, with iOS users on version 2.26.8.76 encountering a broken experience. The outage lasted 22.2 hours starting March 6, 2026 at 20:00 UTC. Meta deployed a fix with expected resolution by March 13, 2026 at 19:00 UTC.
We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.
Components affected
Meta WhatsApp Business APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/10/2026 12:03PM
We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.
MEDIUM DISRUPTIONS
about 2 months ago - at 03/09/2026 01:55PM
We are currently experiencing Medium Disruptions impacting template messages that include a URL button and a media header. Users on iOS 2.26.8.76 may see a broken experience. This issue started at Mar 06 2026 20:00:00 UTC. We are currently deploying the fix and the expected deployment time is in Mar 13 2026 19:00:00 UTC. We will provide another update within 12 hours or sooner if additional information is available.
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