Outage in Mews

Delayed delivery of emails due to 3rd party outage

Resolved Major
April 23, 2025 - Started 6 days ago - Lasted about 8 hours
Official incident page

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Outage Details

The Mews team identified the issue with 3rd party product outage. We are closely monitoring the situation.
Components affected
Mews Operations
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/24/2025 06:26AM

The issue is now fully resolved. Mews is now operating as expected.

MONITORING 5 days ago - at 04/23/2025 11:30PM

Delivery of emails is restored with minimum delay.
We are closely monitoring the system to ensure stability.

IDENTIFIED 5 days ago - at 04/23/2025 11:04PM

We have identified issues with all emails being sent from Mews, this appears to be caused by our 3rd party provider - SendGrid.

You can follow their status page for more updates https://status.sendgrid.com/
We are monitoring the situation closely.

IDENTIFIED 6 days ago - at 04/23/2025 10:40PM

The Mews team identified the issue with 3rd party product outage. We are closely monitoring the situation.

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