Outage in Mews

Downgraded Performance

Resolved Major
April 24, 2025 - Started 5 days ago - Lasted 36 minutes
Official incident page

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Outage Details

We have noticed a downgraded performance of the system. We are currently looking into it. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/24/2025 06:25AM

One backend instance was misbehaving. Platform team restarted it. We are no longer observing errors. The issue is now fully resolved. Mews is now operating as expected.

IDENTIFIED 5 days ago - at 04/24/2025 06:18AM

The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

INVESTIGATING 5 days ago - at 04/24/2025 06:06AM

We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.

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