Outage in Mews
Downgraded Performance
Resolved MajorIncident Report
We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.
Components affected
Mews Operations Mews Guest Journey Mews Business Intelligence Mews Payments Mews Open APINeed to monitor Mews outages?
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/24/2025 06:25AM
One backend instance was misbehaving. Platform team restarted it. We are no longer observing errors. The issue is now fully resolved. Mews is now operating as expected.
IDENTIFIED
6 months ago - at 04/24/2025 06:18AM
The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.
INVESTIGATING
6 months ago - at 04/24/2025 06:06AM
We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.
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