Outage in Mews

Downgraded Performance

Resolved Minor

September 10, 2025 - Started 5 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating elevated latency and timeout errors affecting the sourceAssignments/getAll API endpoint.

Components affected

Mews Open API

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 09/11/2025 01:56PM

We think the impact from the issue is over.

MONITORING 4 months ago - at 09/11/2025 07:30AM

The team has resolved the issue, and we are closely monitoring the system to ensure stability.

MONITORING 4 months ago - at 09/10/2025 09:03PM

The issue appears to be caused by ongoing maintenance by one of our vendors. At the moment the system has been restored to standard operations and is behaving normally. We will be monitoring the situation in case there is a further impact.

INVESTIGATING 4 months ago - at 09/10/2025 08:31PM

We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.

INVESTIGATING 5 months ago - at 09/10/2025 08:10AM

We are currently investigating elevated latency and timeout errors affecting the sourceAssignments/getAll API endpoint.

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