Outage in Mews

Downgraded Performance

Resolved Minor
September 10, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating elevated latency and timeout errors affecting the sourceAssignments/getAll API endpoint.
Components affected
Mews Open API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 01:56PM

We think the impact from the issue is over.

MONITORING about 2 months ago - at 09/11/2025 07:30AM

The team has resolved the issue, and we are closely monitoring the system to ensure stability.

MONITORING about 2 months ago - at 09/10/2025 09:03PM

The issue appears to be caused by ongoing maintenance by one of our vendors. At the moment the system has been restored to standard operations and is behaving normally. We will be monitoring the situation in case there is a further impact.

INVESTIGATING about 2 months ago - at 09/10/2025 08:31PM

We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.

INVESTIGATING about 2 months ago - at 09/10/2025 08:10AM

We are currently investigating elevated latency and timeout errors affecting the sourceAssignments/getAll API endpoint.

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