Outage in Mews

Issues with Stripe Terminal Payment Completion

Resolved Minor
September 16, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Components affected
Mews Payments

Need to monitor Mews outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/16/2025 03:50PM

The issue has been fully resolved. All payments are now in their correct final states—either completed or appropriately marked as failed. No further impact is expected.

MONITORING 2 months ago - at 09/16/2025 03:00PM

The root cause has been resolved. New payments are processing without delay, and we are actively monitoring previously impacted payments.

INVESTIGATING 2 months ago - at 09/16/2025 02:43PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook