Outage in Mews

Creation of payment requests fails

Resolved Minor

February 12, 2026 - Started 1 day ago - Lasted about 5 hours
Official incident page

Incident Report

We're investigating the issue.

Components affected

Mews Payments

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 02/12/2026 07:25PM

The issue has been resolved. Payment requests should be working as expected. Thank you for your patience.

MONITORING 1 day ago - at 02/12/2026 05:24PM

Deployment with the reverted changes has been deployed to production. Waiting for confirmation that the issue is resolved.

INVESTIGATING 1 day ago - at 02/12/2026 03:58PM

We have identified the cause and are in the process of fixing it. We will update again once we have confirmation of a fix.

INVESTIGATING 1 day ago - at 02/12/2026 02:30PM

We're investigating the issue.

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