Outage in Mews

Online check-in journey not loading

Resolved Minor

March 04, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

The Online check-in is degraded mainly for the nationality step. The issue was fixed and we are monitoring its impact.

Components affected

Mews Guest Journey

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/04/2026 01:58PM

The impact of the issue is over.

MONITORING 1 day ago - at 03/04/2026 10:21AM

The Online check-in is degraded mainly for the nationality step.
The issue was fixed and we are monitoring its impact.

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