Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Mews

Reservations show inflated totals

Resolved Minor
June 30, 2026 - Started 20 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue where, for some reservations imported from connected Channel Managers, products that should be included in the rate (for example breakfast) were added on top of the reservation total instead. This inflated the reservation total and the assigned night cost for the affected bookings. The cause has been identified and the faulty behavior has been stopped, so no new reservations are affected. We are currently reprocessing the affected reservations to correct their totals. No action is required from your side. We will post a further update once reprocessing is complete.
Components affected
Mews Operations Mews Marketplace

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 06/30/2026 06:04PM

This incident has been resolved.

IDENTIFIED 20 days ago - at 06/30/2026 05:25PM

We have identified an issue where, for some reservations imported from connected Channel Managers, products that should be included in the rate (for example breakfast) were added on top of the reservation total instead. This inflated the reservation total and the assigned night cost for the affected bookings.

The cause has been identified and the faulty behavior has been stopped, so no new reservations are affected. We are currently reprocessing the affected reservations to correct their totals. No action is required from your side.

We will post a further update once reprocessing is complete.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook