Outage in Mews
Issue with Accounting report (Order item report)
Resolved MinorIncident Report
We've been made aware of issues with the accounting report and are looking into it
Components affected
Mews OperationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/07/2026 11:48AM
We deployed the patch to production yesterday and having monitored for 24 hours we believe the issue is resolved and users should be able to filter Order item report in Detailed mode without issue.
MONITORING
15 days ago - at 07/06/2026 02:05PM
A patch resolving the issue affecting the Order Items report in Detailed mode has been deployed to production. The report is loading normally again on the sites we were aware of. We are continuing to monitor to confirm the issue is fully resolved, and will post a final update once we're confident it is.
IDENTIFIED
15 days ago - at 07/06/2026 01:30PM
We have identified the issue with the accounting report, this issue is localized to viewing the report in Detailed mode only. We are releasing a fix right now.
INVESTIGATING
15 days ago - at 07/06/2026 12:38PM
We've been made aware of issues with the accounting report and are looking into it
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