Microsoft Copilot Outage History

Microsoft Copilot experienced access failures for some users, who encountered 401 error response codes when trying to use the service. The incident was classified as major and lasted 32 minutes. Microsoft investigated the issue and resolved the access problems affecting the service.

Microsoft 365 Copilot experienced a potential service issue that was under investigation for impact to user organizations. The incident lasted 24 minutes while Microsoft investigated the scope and effects of the problem. The issue was resolved after the investigation period concluded.

Microsoft 365 Copilot users were unable to select "Allow editing" when using Copilot through Word or Excel, limiting them to only "Chat mode" functionality. The issue was caused by a recent update that incorrectly restricted "Allow editing" and other agent mode features to premium users only. Microsoft deployed a code fix that reached 90% completion, with full resolution expected by the next scheduled update after 7.8 hours of service disruption.

Microsoft investigated a potential issue affecting Microsoft 365 Copilot Chat functionality. The incident was classified as major status and lasted approximately 4 minutes. The investigation was initiated to check for organizational impact, with resolution occurring shortly after the initial report.

Microsoft Copilot for personal use experienced intermittent service issues for 1.5 hours, with users encountering error messages like "Having trouble with requests" and "I'm sorry, I'm having trouble responding to requests right now," along with infinite loading and complete unresponsiveness. Users reported that Copilot would not load, respond to prompts, or would display spinning indicators without providing responses. Microsoft identified decreased performance on a portion of their infrastructure and investigated recent changes that may have contributed to the impact.