Outage in Microsoft Office 365

Some users may be encountering an error message when trying to use Microsoft Copilot prompts

Resolved Major
February 08, 2025 - Started 13 days ago - Lasted about 1 hour

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Outage Details

We're reviewing service telemetry data to gain insight into the underlying source of impact and determine our next steps.
Latest Updates ( sorted recent to last )
13 days ago - at 02/08/2025 05:24AM

Title: Some users may be encountering an error message when trying to use Microsoft Copilot prompts
User impact: Users may be encountering an error message when trying to use Microsoft Copilot prompts.
More info: Affected users receive an error message stating "I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit."
Current status: We're reviewing service telemetry data to gain insight into the underlying source of impact and determine our next steps.
Next update by: Saturday, February 8, 2025, at 6:30 AM UTC

13 days ago - at 02/08/2025 04:58AM

Title: Some users may be encountering an error message when trying to use Microsoft Copilot prompts
User impact: Users may be encountering an error message when trying to use Microsoft Copilot prompts.
Current status: We're investigating a potential issue with Microsoft Copilot. We'll provide an update within 30 minutes.

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