Users may experience various issues with Microsoft 365 (Microsoft Copilot)

Title: Users may experience issues with chat and image upload Microsoft Copilot (Microsoft 365)
User impact: Users may experience issues with chat and image upload in Copilot.
More info: Some users may experience response delays and see an error message: “I’m sorry, I’m having trouble responding to requests right now. Let’s try this again in a bit.”
Current status: We're gradually rolling out a repaired version of the service change. We're closely monitoring service health telemetry to maintain stability and performance.
Scope of impact: This issue may affect any user using Microsoft Copilot for personal use.
Next update by: Wednesday, July 9, 2025, at 6:00 PM UTC

Title: Users may experience issues with chat and image upload Microsoft Copilot (Microsoft 365)
User impact: Users may experience issues with chat and image upload in Copilot.
More info: Some users may experience response delays and see an error message: “I’m sorry, I’m having trouble responding to requests right now. Let’s try this again in a bit.”
Current status: We've identified and disabled a service change that was interfering with Copilot traffic distribution. We’re starting to see recovery and are monitoring service health telemetry to confirm functionality has been fully restored.
Scope of impact: This issue may affect any user using Microsoft Copilot for personal use.
Next update by: Wednesday, July 9, 2025, at 4:45 PM UTC

Title: Users may experience issues with chat and image upload Microsoft Copilot (Microsoft 365)
User impact: Users may experience issues with chat and image upload in Copilot.
More Info: Some users who are not signed in to Copilot may experience response delays and see an error message: “I’m sorry, I’m having trouble responding to requests right now. Let’s try this again in a bit.”
Current status: We’re working to identify all user impact scenarios. We’re investigating further as to the source of the issue.
Next update by: Wednesday, July 9, 2025, at 3:45 PM UTC

Title: Users may experience various issues with Microsoft 365 (Microsoft Copilot)
User impact: Users may experience various issues with Copilot.
More Info: Some users who are not signed in to Copilot may see an error message: “I’m Sorry, I’m having trouble responding to requests right now. Let’s try this again in a bit.”
Current status: We're investigating a potential issue with Copilot and determining what scenarios are affected. We'll provide an update within 30 minutes.