Outage in Microsoft Office 365

Some users can't access content shared from other users' iOS devices due to permission errors in Microsoft Teams Free

Major
October 16, 2025 - Started about 15 hours ago

Incident Report

We’ve found that this issue is due to a regression for file sharing, which has caused uploaded files to not be shared properly and prevents other users from being able to access them. We've prepared a fix to address this regression and are validating it before deploying to the entire affected infrastructure.
Components affected
Teams (Consumer)

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Latest Updates ( sorted recent to last )
about 12 hours ago - at 10/16/2025 09:33PM

Title: Some users can't access content shared from other users' iOS devices due to permission errors in Microsoft Teams Free
User impact: Users can't access content shared from other users' iOS devices due to permission errors in Teams Free.
Current status: We’ve found that this issue is due to a regression for file sharing, which has caused uploaded files to not be shared properly and prevents other users from being able to access them. We've prepared a fix to address this regression and are validating it before deploying to the entire affected infrastructure.
Start time: Monday, September 29, 2025, at 12:00 AM UTC
Next update by: Friday, October 17, 2025, at 11:00 PM UTC

about 15 hours ago - at 10/16/2025 06:48PM

Title: Some users can't access content shared from other users' iOS devices due to permission errors in Microsoft Teams Free
User impact: Users can't access content shared from other users' iOS devices due to permission errors in Teams Free.
Current status: We're reviewing service health telemetry to help determine our next troubleshooting steps.
Next update by: Thursday, October 16, 2025, at 10:00 PM UTC

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