Outage in Microsoft 365 Consumer

Some users may be unable to use Microsoft Copilot prompts

Resolved Major
January 13, 2026 - Started about 7 hours ago - Lasted about 2 hours

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We're reviewing service telemetry data to gain insight into the underlying source of impact and determine our next steps.

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Latest Updates ( sorted recent to last )
about 7 hours ago - at 01/13/2026 10:29AM

Title: Some users may be unable to use Microsoft Copilot prompts
User impact: Users may be unable to use Microsoft Copilot prompts.
Current status: We're reviewing service telemetry data to gain insight into the underlying source of impact and determine our next steps.
Next update by: Tuesday, January 13, 2026, at 12:30 PM UTC

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