We're looking into a potential problem impacting Microsoft Copilot

Title: Problems with Microsoft Copilot
User Impact: Users may be experiencing issues accessing Copilot or generating responses.
More info: Users may see an error stating: “I’m sorry, I’m having trouble responding to requests right now. Let’s try this again in a bit.”
Current status: We’re analyzing available telemetry and user reports to determine cause of impact and develop a mitigation strategy.
Next Update by: Friday, January 16, 2026 at 4:30 AM UTC

Title: We're looking into a potential problem impacting Microsoft Copilot
User impact: We're checking for potential impact to your users.
Current status: We're investigating a potential issue with Microsoft Copilot and checking for impact to your organization. We'll provide an update within 30 minutes.