Outage in Microsoft 365 Consumer
Some users are unable to download the Microsoft Teams desktop application through the Join Launcher
Major
February 06, 2026 - Started about 18 hours ago
Incident Report
Our internal testing of the fix to correct the issue has completed and we've begun deploying the fix to affected users.
Components affected
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Latest Updates ( sorted recent to last )
about 11 hours ago - at 02/06/2026 09:32PM
Title: Some Mac users can't download the Microsoft Teams Free desktop client through the Join Launcher
User impact: Mac users can't download the Teams Free desktop client through the Join Launcher.
Current status: Our internal testing of the fix to correct the issue has completed and we've begun deploying the fix to affected users.
Next update by: Monday, February 9, 2026, at 11:00 PM UTC
about 13 hours ago - at 02/06/2026 07:50PM
Title: Some Mac users can't download the Microsoft Teams Free desktop client through the Join Launcher
User impact: Mac users can't download the Teams Free desktop client through the Join Launcher.
Current status: We've completed development of a fix to address the issue introduced by the recent change, and we're performing validations in our internal testing environment to confirm its efficacy before we deploy it.
Next update by: Friday, February 6, 2026, at 10:00 PM UTC
about 15 hours ago - at 02/06/2026 05:51PM
Title: Some Mac users can't download the Microsoft Teams Free desktop client through the Join Launcher
User impact: Mac users can't download the Teams Free desktop client through the Join Launcher.
Current status: We've determined that a recent change to Teams Free for Mac desktop is causing this issue. We're developing a fix to resolve this problem.
Next update by: Friday, February 6, 2026, at 8:00 PM UTC
about 17 hours ago - at 02/06/2026 03:52PM
Title: Some Mac users can't download the Microsoft Teams Free desktop client through the Join Launcher
User impact: Mac users can't download the Teams Free desktop client through the Join Launcher.
Current status: Our initial review of service monitoring telemetry indicates that the impact is specific to Mac OS X users. We're continuing our analysis of telemetry to identify any errors or exceptions which could indicate the source of impact.
Next update by: Friday, February 6, 2026, at 6:00 PM UTC
about 18 hours ago - at 02/06/2026 03:17PM
Title: Some users are unable to download the Microsoft Teams desktop application through the Join Launcher
User impact: Users are unable to download the Microsoft Teams desktop application through the Join Launcher.
Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
Next update by: Friday, February 6, 2026, at 5:30 PM UTC
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