Outage in Microsoft 365
Some users may be unable to log in to or access Microsoft Forms
Resolved Minor
July 04, 2025 - Started about 20 hours ago
- Lasted about 5 hours
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Outage Details
Title: Some users may be unable to log in to or access Microsoft Forms
User impact: Users may be unable to log in to or access Microsoft Forms.
Current status: We're conducting analysis of service telemetry to understand more about the issue and determine our next troubleshooting steps.
Scope of impact: Impact is specific to some users located on or served through the affected infrastructure, attempting to access Microsoft Forms.
Next update by: Friday, July 4, 2025, at 9:30 AM UTC
Components affected
Microsoft FormsLatest Updates ( sorted recent to last )
about 16 hours ago - at 07/04/2025 09:13AM
Title: Some users may be unable to log in to or access Microsoft Forms
User impact: Users may be unable to log in to or access Microsoft Forms.
More info: Additionally, affected users may be unable to open or submit forms in Microsoft Forms.
Current status: We've successfully implemented the configuration changes to our networking infrastructure. We've received confirmation from previously affected users that they are now able to access the service. We're actively monitoring the affected environment to ensure that there is no residual impact.
Scope of impact: Impact is specific to some users located on or served through the affected infrastructure, attempting to access Microsoft Forms.
Start time: Friday, July 4, 2025, at 5:09 AM UTC
Root cause: A large number of synthetic requests to the service were causing impact.
Next update by: Friday, July 4, 2025, at 11:00 AM UTC
about 17 hours ago - at 07/04/2025 08:41AM
Monitoring telemetry is showing an improvement in service availability and we're reaching out to affected users to verify if they are able to access the service.
This quick update is designed to give the latest information on this issue.
about 17 hours ago - at 07/04/2025 08:10AM
Title: Some users may be unable to log in to or access Microsoft Forms
User impact: Users may be unable to log in to or access Microsoft Forms.
More info: Additionally, affected users may be unable to open or submit forms in Microsoft Forms.
Current status: Our initial triage has identified that a large number of synthetic requests are causing impact. We're attempting to apply configuration changes within our networking infrastructure to mitigate impact.
Scope of impact: Impact is specific to some users located on or served through the affected infrastructure, attempting to access Microsoft Forms.
Next update by: Friday, July 4, 2025, at 11:30 AM UTC
about 18 hours ago - at 07/04/2025 07:13AM
Title: Some users may be unable to log in to or access Microsoft Forms
User impact: Users may be unable to log in to or access Microsoft Forms.
Current status: We're conducting analysis of service telemetry to understand more about the issue and determine our next troubleshooting steps.
Scope of impact: Impact is specific to some users located on or served through the affected infrastructure, attempting to access Microsoft Forms.
Next update by: Friday, July 4, 2025, at 9:30 AM UTC
source IsDown
Microsoft Forms outage worldwide
Reports started about 1 hour before official outage was reported
Users report inability to log in, load pages, or access data in Microsoft Forms. Issues noted across different devices and networks. Error references (A, B, C) common.
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