Outage in Microsoft 365

Users may be unable to utilize site search in SharePoint Online

Minor
November 11, 2025 - Started about 15 hours ago

Incident Report

Title: Users may be unable to utilize site search in SharePoint Online User impact: Users may be unable to utilize site search in SharePoint Online. More info: When users attempt to interact with the site search box, the box may not react or perform any searches. Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.
Components affected
SharePoint Online

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Latest Updates ( sorted recent to last )
about 14 hours ago - at 11/11/2025 11:29PM

Title: Users may be unable to utilize site search in SharePoint Online

User impact: Users may be unable to utilize site search in SharePoint Online.

More info: When users attempt to interact with the site search box, the box may not react or perform any searches.

Current status: We've completed the fix preparation and deployed our fix to roll back the impacting change to remediate impact for all users. The change is saturating throughout the affected environment, and users may begin to experience relief as it progresses. We anticipate the issue will be resolved by our next scheduled communication update.

Scope of impact: This issue may affect users attempting to perform site searches in SharePoint Online.

Start time: Tuesday, November 11, 2025, at 3:00 PM UTC

Root cause: A recent build deployment contained a change which broke functionality of the site search bar.

Next update by: Thursday, November 13, 2025, at 6:30 AM UTC

about 14 hours ago - at 11/11/2025 11:10PM

Title: Users may be unable to utilize site search in SharePoint Online

User impact: Users may be unable to utilize site search in SharePoint Online.

More info: When users attempt to interact with the site search box, the box may not react or perform any searches.

Current status: We've identified that a recent change resulted in impact. While we confirm additional details about the change, including what it was intended to do and why it resulted in impact, we're preparing a fix to roll back this change to remediate impact for users.

Scope of impact: This issue may affect users attempting to perform site searches in SharePoint Online.

Next update by: Wednesday, November 12, 2025, at 1:30 AM UTC

about 15 hours ago - at 11/11/2025 10:53PM

Title: Users may be unable to utilize site search in SharePoint Online

User impact: Users may be unable to utilize site search in SharePoint Online.

More info: When users attempt to interact with the site search box, the box may not react or perform any searches.

Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.

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