Outage in Microsoft 365
Users may be unable to load SharePoint Online sites or pages and receive an error message
Resolved Minor
September 16, 2026 - Started about 9 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
SharePoint Online experienced a ~1.6-hour outage where users were unable to load sites or pages, receiving a "Thread was being aborted" error. The root cause was a misconfigured change affecting how servers delivered code to render page content. Microsoft resolved the issue by rolling back the configuration change, with users confirming restoration of service during the rollback process.
Title: Users may be unable to load SharePoint Online sites or pages and receive an error message
User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message.
More info: The error message states: "Sorry, something went wrong: Thread was being aborted."
Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.
User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message.
More info: The error message states: "Sorry, something went wrong: Thread was being aborted."
Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.
Components affected
SharePoint OnlineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 8 hours ago - at 09/16/2026 04:15PM
Title: Users may be unable to load SharePoint Online sites or pages and receive an error message
User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message.
More info: The error message states: "Sorry, something went wrong: Thread was being aborted."
Current status: Our rollback of the impacting change is ongoing, and we've received confirmation from a subset of users that this is successfully remediating impact. We're monitoring the rollback as it continues to ensure completion and full remediation for all affected users.
Scope of impact: This issue may affect any user attempting to load SharePoint Online sites and pages.
Start time: Tuesday, August 25, 2026, at 3:45 PM UTC
Root cause: A recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact.
Next update by: Wednesday, September 16, 2026, at 6:30 PM UTC
about 8 hours ago - at 09/16/2026 03:25PM
Title: Users may be unable to load SharePoint Online sites or pages and receive an error message
User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message.
More info: The error message states: "Sorry, something went wrong: Thread was being aborted."
Current status: We've identified a recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact. We're rolling back this change to remediate the issue for all users.
Scope of impact: This issue may affect any user attempting to load SharePoint Online sites and pages.
Start time: Tuesday, August 25, 2026, at 3:45 PM UTC
Root cause: A recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact.
Next update by: Wednesday, September 16, 2026, at 4:30 PM UTC
about 9 hours ago - at 09/16/2026 03:08PM
Title: Users may be unable to load SharePoint Online sites or pages and receive an error message
User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message.
More info: The error message states: "Sorry, something went wrong: Thread was being aborted."
Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.
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