Outage in Microsoft 365
Some users may be unable to search using the search box in SharePoint Online
Resolved Minor
October 05, 2026 - Started about 12 hours ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
SharePoint Online search functionality was disrupted for approximately 4.7 hours, preventing some users from using the search box. Microsoft identified a compatibility issue with a newly updated search service component as the likely cause and began reviewing it to determine a remediation strategy.
Title: Some users may be unable to search using the search box in SharePoint Online
User impact: Users may be unable to search using the search box in SharePoint Online.
Current status: We're analyzing support provided information to determine our next troubleshooting steps.
Scope of impact: Some users attempting to search in SharePoint Online are impacted. This information may be updated as our investigation continues.
Next update by: Monday, October 5, 2026, at 4:00 PM UTC
User impact: Users may be unable to search using the search box in SharePoint Online.
Current status: We're analyzing support provided information to determine our next troubleshooting steps.
Scope of impact: Some users attempting to search in SharePoint Online are impacted. This information may be updated as our investigation continues.
Next update by: Monday, October 5, 2026, at 4:00 PM UTC
Components affected
SharePoint OnlineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 10 hours ago - at 10/05/2026 03:51PM
Title: Some users may be unable to search using the search box in SharePoint Online
User impact: Users may be unable to search using the search box in SharePoint Online.
Current status: We've identified a potential compatibility issue with a newly updated search service component and we're reviewing the component details to identify the root cause and a strategy that remediates impact.
Scope of impact: Some users attempting to search in SharePoint Online are impacted. This information may be updated as our investigation continues.
Next update by: Monday, October 5, 2026, at 6:00 PM UTC
about 12 hours ago - at 10/05/2026 01:40PM
Title: Some users may be unable to search using the search box in SharePoint Online
User impact: Users may be unable to search using the search box in SharePoint Online.
Current status: We're analyzing support provided information to determine our next troubleshooting steps.
Scope of impact: Some users attempting to search in SharePoint Online are impacted. This information may be updated as our investigation continues.
Next update by: Monday, October 5, 2026, at 4:00 PM UTC
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