Outage in Mimecast

Administration Console Inaccessible

Resolved Minor

August 19, 2025 - Started 5 months ago - Lasted 36 minutes

Incident Report

We are aware that customers may be experiencing issues accessing the Administration Console. We are currently investigating the issue and updates will be posted here as they become available.

Components affected

Mimecast United States Grid Mimecast United States B Grid Mimecast United Kingdom Grid Mimecast South African Grid Mimecast Australian Grid Mimecast German Grid Mimecast Offshore Grid Mimecast Canadian Grid

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Latest Updates ( sorted recent to last )

5 months ago - at 08/19/2025 01:57PM

We are aware that customers may be experiencing issues accessing the Administration Console. We are currently investigating the issue and updates will be posted here as they become available.

5 months ago - at 08/19/2025 02:17PM

We believe we have identified the issue affecting the Administration Console (AdCon). Mitigation steps have been taken and the AdCon is once again fully available. We will continue to closely monitor application availability and performance but can confirm that all services should now be functioning normally.

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