Mimecast experienced a service disruption affecting Partner Portal access for some customers, preventing login attempts and causing portal access errors. The issue impacted the Points of Contact component and lasted 2.9 hours. The incident was investigated and resolved, though specific resolution details were not provided in the final update.
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We are aware of a service disruption impacting access to the Partner Portal for some customers. Users may be unable to log in or may experience errors when attempting to access the portal.
We are currently investigating the issue and will post further updates here as they become available.
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