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Outage in Mimecast

Disruption to End User Applications

Resolved Minor
January 07, 2026 - Started 26 days ago - Lasted 32 minutes

Incident Report


We are aware that some customers hosted on our USB and CA grids may be experiencing issues logging into end user applications such as the Mimecast Personal Portal and Awareness Training. Other services such as the Administration Console and mail flow remain operational. We are currently investigating the issue and updates will be posted here as they become available.

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Latest Updates ( sorted recent to last )
26 days ago - at 01/07/2026 07:50PM


We are aware that some customers hosted on our USB and CA grids may be experiencing issues logging into end user applications such as the Mimecast Personal Portal and Awareness Training. Other services such as the Administration Console and mail flow remain operational. We are currently investigating the issue and updates will be posted here as they become available.

26 days ago - at 01/07/2026 08:03PM

We believe we have identified the issue affecting some USB and CA hosted customers and are currently taking steps to resolve it. We will provide further updates as they become available.

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