Outage in Mimecast

Degraded Google Directory Synchronization

Resolved Minor

January 20, 2026 - Started 2 days ago - Lasted about 8 hours

Incident Report

Mimecast is aware of degraded service with Google directory syncs. Our team has identified the root cause and is actively investigating a fix. At this time, syncs are not functioning as expected. Other services remain operational.

We will provide further updates as soon as more information is available.

Components affected

Mimecast United States Grid Mimecast United States B Grid Mimecast United Kingdom Grid Mimecast South African Grid Mimecast Australian Grid Mimecast German Grid Mimecast Offshore Grid Mimecast Canadian Grid

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Latest Updates ( sorted recent to last )

2 days ago - at 01/20/2026 02:26PM

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