Outage in Mimecast
Degraded SMS Delivery Performance – CA Grid
Minor
March 11, 2026 - Started about 16 hours ago
Incident Report
We believe we have identified the issue affecting customers hosted on our CA grid who may be experiencing degraded SMS delivery performance. We are working to resolve this as a priority and will provide further updates as they become available.
Components affected
Mimecast United States Grid Mimecast United States B Grid Mimecast United Kingdom Grid Mimecast South African Grid Mimecast Australian Grid Mimecast German Grid Mimecast Offshore Grid Mimecast Canadian GridNeed to monitor Mimecast outages?
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Latest Updates ( sorted recent to last )
about 16 hours ago - at 03/11/2026 01:33PM
We believe we have identified the issue affecting customers hosted on our CA grid who may be experiencing degraded SMS delivery performance. We are working to resolve this as a priority and will provide further updates as they become available.
about 16 hours ago - at 03/11/2026 02:06PM
We have identified an issue affecting all customers with Canadian phone numbers who are experiencing SMS verification code delivery failures. Please note this is a wider scope than previously communicated: this affects all Canadian numbers regardless of the grid the account is on. A fix has been applied on our end and we are working with our SMS provider to fully restore delivery. We will provide further updates as they become available.
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