Outage in Mimecast
DE Grid - Degraded service impacting Cybergraph and other services
Resolved Minor
May 09, 2026 - Started 3 days ago
- Lasted about 11 hours
Incident Report
Summary AI Generated
Mimecast's German (DE) grid experienced degraded service affecting Cybergraph and other services for approximately 10.8 hours. The issue was identified and mitigation steps were implemented to resolve the service degradation. The incident was classified as minor and service was restored with ongoing monitoring.
We are aware that some customers hosted on our German (DE) grid may be experiencing degraded service affecting Cybergraph and other services. We are currently investigating the issue, and updates will be posted here as they become available.
Components affected
Mimecast German GridTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
3 days ago - at 05/09/2026 08:45AM
We are aware that some customers hosted on our German (DE) grid may be experiencing degraded service affecting Cybergraph and other services. We are currently investigating the issue, and updates will be posted here as they become available.
3 days ago - at 05/09/2026 09:40AM
We have identified the issue affecting Cybergraph and other services in the German (DE) grid and are working to resolve it. We will provide further updates as they become available.
3 days ago - at 05/09/2026 10:34AM
We have taken mitigation steps and believe the service degradation issue affecting Cybergraph and other services in the German (DE) grid has been resolved. We are closely monitoring performance and will provide further updates as they become available.
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