Outage in Mimecast
Service Disruption and Mail Delivery Delays
Resolved Minor
September 02, 2026 - Started 6 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Mimecast experienced a service disruption on their JER (Offshore) grid lasting approximately 1.7 hours, affecting authentication and mail flow for some customers. While mail continued to be accepted, processing and delivery were delayed during the incident. Mimecast identified the cause and worked toward resolution, with the issue ultimately being contained to the affected grid.
We have identified the cause of a service disruption affecting some customers hosted on our JER grid, which may be impacting authentication and mail flow. We continue to accept mail like normal but processing and delivery may be delayed. Our teams are actively working on a resolution, and further updates will be posted here as they become available.
Components affected
Mimecast Offshore GridTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
6 days ago - at 09/02/2026 06:51PM
We have identified the cause of a service disruption affecting some customers hosted on our JER grid, which may be impacting authentication and mail flow. We continue to accept mail like normal but processing and delivery may be delayed. Our teams are actively working on a resolution, and further updates will be posted here as they become available.
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