Outage in Mindbody

Mindbody Web Software

Resolved Major

July 22, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue impacting the Mindbody Web Software. Mindbody customers are experiencing errors when navigating to the classes, appointments, and client profile tabs. As a workaround, Mindbody customers are able to use the Mindbody Business App to successfully book appointments and view client profiles. Thank you for your patience while we work to restore services. Our next update will be at 2:45PM PDT.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/22/2024 10:18PM

The previous issue impacting the Mindbody Web Software has been fully resolved. Thank you for your patience while we worked to restore services.

MONITORING over 1 year ago - at 07/22/2024 09:24PM

Our engineering teams have successfully implemented a fix. All services have been restored and are fully operational at this time. We are continuing to monitor Mindbody services to ensure system stability. We apologize for the inconvenience. Our next update will be at 3:00PM PDT.

INVESTIGATING over 1 year ago - at 07/22/2024 09:20PM

We are investigating an issue impacting the Mindbody Web Software.

Mindbody customers are experiencing errors when navigating to the classes, appointments, and client profile tabs. As a workaround, Mindbody customers are able to use the Mindbody Business App to successfully book appointments and view client profiles.

Thank you for your patience while we work to restore services. Our next update will be at 2:45PM PDT.

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