A third-party upstream provider issue affected Mindbody Payments, causing payout delays for customers. Transactions processed between 9:00 PM on March 7 and 9:00 PM on March 8 resulted in payouts being delayed by one day. The incident lasted 24 hours and has been resolved.
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We have identified a 3rd party upstream provider impacting Mindbody Payments. Mindbody customers using Mindbody Payments will receive their payouts a day later than expected for transactions made between 9:00 PM, March 7, and 9:00 PM, March 8.
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