A subset of Booker customers using Mindbody Payments experienced errors when attempting to access the Payments Portal. Payment processing itself remained unaffected throughout the incident. The issue was investigated and resolved within approximately 1.8 hours.
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We are investigating an issue affecting Mindbody Payments. A subset of Booker customers using the Mindbody Payments processor may experience an error when attempting to access the Payments Portal. This does not impact the ability to process payments.
We will provide additional updates at 11 AM PST or as more information becomes available.
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