Outage in Mindtickle

Intermittent issues accessing Mindtickle Platform (due to AWS outage in us-east-1 region)

Resolved Major
June 13, 2023 - Started almost 2 years ago - Lasted 37 minutes
Official incident page

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Outage Details

Users may face a challenge in accessing the learning and admin sites of the Mindtickle platform due to an outage on AWS us-east-1 region. We are working with AWS team to resolve this at the earliest.
Components affected
Mindtickle Login Mindtickle Mission Mindtickle Course / Quick-Update / Assessment Mindtickle Admin Site Mindtickle In-Platform Analytics Mindtickle Content Centre Mindtickle Learning Site Mindtickle Instructor-Led Training Mindtickle User Sync Mindtickle Coaching Sessions Mindtickle Reporting API Mindtickle Asset Hub Mindtickle Mobile App Mindtickle Rule Automation Mindtickle Call AI Mindtickle Spaced Reinforcement Mindtickle Notifications Mindtickle Platform
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/13/2023 09:20PM

The impacted AWS services in the US-East-1 region are now up and running. The platform is back to normal for the limited users who were impacted by this outage.

MONITORING almost 2 years ago - at 06/13/2023 09:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 06/13/2023 08:54PM

Users may face a challenge in accessing the learning and admin sites of the Mindtickle platform due to an outage on AWS us-east-1 region. We are working with AWS team to resolve this at the earliest.

Latest Mindtickle outages

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Failures observed in bulk operations and invitation workflows on Mindtickle Admin site - 3 months ago
Intermittent failures observed in bulk operations and invitation workflows - 4 months ago
Degraded performance for select users - 6 months ago
Intermittent errors on the Mindtickle platform - 6 months ago

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