Outage in Mindtickle

Mindtickle Copilot is not working due to a global outage of Azure OpenAI Service

Resolved Major
July 13, 2024 - Started 10 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Due to a global outage of Azure OpenAI Service, the below capabilities of Mindtickle Copilot are not working; 1. Copilot for Sellers 2. Semantic Search 3. Call GPT / Call Q&A We are closely monitoring and following up with the Azure team for the resolution of this incident. We will keep you posted with the latest update.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/13/2024 09:08AM

The incident has now been resolved and all 3 capabilities (Copilot for Sellers, Semantic Search, Call GPT / Call Q&A) are working as expected.

INVESTIGATING 10 months ago - at 07/13/2024 07:54AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/13/2024 05:37AM

Due to a global outage of Azure OpenAI Service, the below capabilities of Mindtickle Copilot are not working;
1. Copilot for Sellers
2. Semantic Search
3. Call GPT / Call Q&A

We are closely monitoring and following up with the Azure team for the resolution of this incident. We will keep you posted with the latest update.

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