Outage in Mindtickle

Service Disruption: Analytics - Custom Reporting

Resolved Major

February 19, 2026 - Started about 1 month ago - Lasted 20 minutes
Official incident page

Incident Report

we are currently investigating an issue affecting the Analytics Platform. While out of the box dashboards remain functional, users may be unable to open existing custom reports or create new ones. Our engineering team is identifying the root cause, and we will provide an update as soon as more information is available. We apologize for the interruption to your workflow.

Components affected

Mindtickle In-Platform Analytics

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/19/2026 02:52PM

We have successfully resolved the issue affecting the Analytics Platform. All custom reports should now load correctly, and the ability to create new reports has been fully restored.

Our team has verified the fix, and we are monitoring the system to ensure continued stability.

Thank you for your patience while we worked to get this back online.

INVESTIGATING about 1 month ago - at 02/19/2026 02:33PM

we are currently investigating an issue affecting the Analytics Platform. While out of the box dashboards remain functional, users may be unable to open existing custom reports or create new ones.

Our engineering team is identifying the root cause, and we will provide an update as soon as more information is available. We apologize for the interruption to your workflow.

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