Miro EU Outage History

Miro EU experienced a partial outage lasting 2.7 hours where users encountered slower response times and delays when accessing the application, caused by two issues including a database connection update problem. The engineering team deployed fixes to restore core access, though some add-on functionalities remained temporarily affected. The incident impacted all customers with EU data residency regardless of their physical location, while US and Australia data residency customers were unaffected.

Miro EU experienced a 54-minute outage of AI features including Sidekicks and diagram creation between 15:40 and 16:34 CEST on April 28, 2026. The disruption was caused by elevated error rates in the content moderation service that supports AI functionality. The issue was resolved and all AI-dependent systems returned to normal operation.

Miro EU experienced a board access issue that prevented some users from opening or accessing their boards for 3 hours. The platform's team actively worked on fixing the access difficulties during this period. The issue was resolved after the 3-hour duration.

Miro EU experienced a 30-minute service degradation caused by elevated CPU utilization on their content database. Users encountered slow loading times and failures when attempting to open boards and spaces. The engineering team identified and mitigated the issue, with performance returning to normal while continued monitoring ensured full service restoration.

The Miro EU MCP server experienced performance degradation for 12 minutes, causing users to encounter slower response times and delays when accessing the platform. The engineering team investigated and resolved the issue affecting the MCP server's performance.