Outage in MIT IS&T

“Data Warehouse – Status of SAP Data”

Resolved Minor
December 04, 2023 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

To: All Data Warehouse users, This is a notification that some of the data we receive from SAP has not been refreshed since the SAP Support Pack Upgrade that occurred this weekend. During the scheduled maintenance outage, SAP’s Year-End Support Packages were installed, bringing MIT’s SAP implementation up to the support package level required for annual Accounts Payable and HR/Payroll system compliance, however there were changes made that impacted the extract process. The data that has been impacted includes, but may not be limited to: - Financial data – cost objects, fund centers, project wbs, etc - Roles data - Payroll - SAP Lookups / additional master data - Purchasing / change log - Balances / Budgets The SAP teams are working to resolve this issue. Please visit http://3down.mit.edu/ for updates during the outage. If you have any questions about this system outage or the maintenance being performed, please feel free to contact Kevin Lyons at klyons@mit.edu Thank you for your patience and understanding during this scheduled system maintenance.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/06/2023 07:01PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/05/2023 02:07AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 12/04/2023 08:54PM

To: All Data Warehouse users,

This is a notification that some of the data we receive from SAP has not been refreshed since the SAP Support Pack Upgrade that occurred this weekend. During the scheduled maintenance outage, SAP’s Year-End Support Packages were installed, bringing MIT’s SAP implementation up to the support package level required for annual Accounts Payable and HR/Payroll system compliance, however there were changes made that impacted the extract process.

The data that has been impacted includes, but may not be limited to:

- Financial data – cost objects, fund centers, project wbs, etc
- Roles data
- Payroll
- SAP Lookups / additional master data
- Purchasing / change log
- Balances / Budgets

The SAP teams are working to resolve this issue.

Please visit http://3down.mit.edu/ for updates during the outage. If you have any questions about this system outage or the maintenance being performed, please feel free to contact Kevin Lyons at klyons@mit.edu

Thank you for your patience and understanding during this scheduled system maintenance.

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