Outage in Mixmax

Delayed automations and rules

Resolved Minor
March 29, 2022 - Started over 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Rule executions and sequence automation are currently delayed up to 3 hours. No data has been lost. We're investigating the underlying cause.
Components affected
Mixmax Rules
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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/29/2022 09:34PM

We've implemented a fix that has resolved the underlying problem and is allowing us to clear the backlog more quickly.

IDENTIFIED over 3 years ago - at 03/29/2022 07:26PM

We've identified the underlying issue that led to degradation of our automation system and have begun remediation. At this time, new incoming events are being processed close to real time, and we still have a backlog of events to process.

INVESTIGATING over 3 years ago - at 03/29/2022 05:11PM

Rule executions and sequence automation are currently delayed up to 3 hours. No data has been lost. We're investigating the underlying cause.

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