Outage in Mixmax

Lags and error in SFDC integration

Resolved Minor

April 06, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We've identified the issue and working with our cloud provider to resolve it. Meanwhile, customers who have SFDC integration enabled might observe unexpected behaviour in web app or SFDC integration.

Components affected

Mixmax Web app Mixmax Rules Mixmax Sidebar

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 04/06/2023 12:09PM

This incident has been resolved.

MONITORING almost 3 years ago - at 04/06/2023 10:28AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 04/06/2023 09:39AM

We've identified the issue and working with our cloud provider to resolve it. Meanwhile, customers who have SFDC integration enabled might observe unexpected behaviour in web app or SFDC integration.

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