Outage in Mixmax
The dashboard is either slow or not loading. Emails sent with Mixmax may be delayed or fail to send.
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 10/20/2025 11:42PM
The systems are stable. Delayed Sequences will keep sending, and Salesforce updates are in the queue, with syncing continuing to be processed over the next 24 hours. For any concerns, contact support@mixmax.com.
MONITORING
11 days ago - at 10/20/2025 10:50PM
All features are functional and delayed emails are being sent while we monitor our systems.
IDENTIFIED
11 days ago - at 10/20/2025 09:25PM
We have resumed our services as our connectivity to AWS services has continued to improve.
INVESTIGATING
11 days ago - at 10/20/2025 06:57PM
Our service is currently unavailable due to the ongoing widespread outage with Amazon AWS. Mixmax sending is temporarily turned off so that emails you send in Gmail continue to deliver normally. We are monitoring the situation with AWS and working diligently to resolve. Thanks for your patience.
INVESTIGATING
11 days ago - at 10/20/2025 06:22PM
Our service is currently unavailable due to an outage with Amazon AWS. Sending emails with Mixmax is temporarily disabled to not impact sending emails through Gmail. We are working diligently to resolve this issue as quickly as possible. Thank you for your patience.
INVESTIGATING
11 days ago - at 10/20/2025 02:18PM
Our service is currently unavailable due to an outage with Amazon AWS. We are working diligently to resolve this issue as quickly as possible. Thank you for your patience.
INVESTIGATING
11 days ago - at 10/20/2025 02:17PM
Our service is currently unavailable due to an outage with Amazon AWS. We are working diligently to resolve this issue as quickly as possible. Thank you for your patience.
INVESTIGATING
11 days ago - at 10/20/2025 02:03PM
We are currently investigating this issue.
Latest Mixmax outages
The Mixmax dashboard is slow or not loading. Some features, like Sequences, may also not be working as expected. - 17 days ago
Link previews are temporarily missing images, but links and preview text still work. - about 2 months ago
The webapp is either slow or not loading. - 4 months ago
The webapp is either slow or not loading. - 4 months ago
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