Outage in Mode

Reports not recognizing special characters

Resolved Minor
May 16, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our engineers are aware of and actively investigating an issue where reports containing special characters are not being recognized accurately, causing the reports to break.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/16/2023 05:33PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 05/16/2023 05:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 05/16/2023 04:26PM

Our engineers are aware of and still actively investigating an issue where some non-english language characters are not displaying correctly in the query editor and reports, causing the reports to break.

INVESTIGATING over 2 years ago - at 05/16/2023 04:13PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/16/2023 04:12PM

Our engineers are aware of and actively investigating an issue where reports containing special characters are not being recognized accurately, causing the reports to break.

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