Outage in Mode

Degraded Performance

Resolved Major

June 20, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing performance degradation that may affect some users. This may cause delays in loading pages, accessing reports, and performing other actions.

Components affected

Mode Site and API Mode Data Source Connectivity Mode Data Source Connectivity - Bridge Mode Notebooks: Python2 Mode Report Run Scheduler

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 06/20/2023 09:27PM

This incident has been resolved.

MONITORING over 2 years ago - at 06/20/2023 04:40PM

We have deployed a fix for the performance degradation that was causing delays in loading pages, accessing reports, and performing other actions. We are currently monitoring the issue to ensure that it is resolved.

INVESTIGATING over 2 years ago - at 06/20/2023 03:35PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 06/20/2023 03:34PM

We are currently experiencing performance degradation that may affect some users. This may cause delays in loading pages, accessing reports, and performing other actions.

Latest Mode outages

Intercom outage affecting the in-app messenger - 19 days ago

Intercom Outage - 23 days ago

Discovery Database Sync Delay - about 1 month ago

GitHub incident impacting Git Syncs - 2 months ago

Reports using Notebook generated Datasets failing to load - 3 months ago

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