Outage in Mode

Intermittent Notebook Outage

Resolved Major
July 31, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are continuing to investigate the issue with the unexpected termination of some Notebook sessions with the error message - "Notebook session unavailable". You may duplicate and re-run the impacted report but please be aware that we have seen some repeat failures after duplicating as well. Thank you for your patience as we continue to investigate this on our end.
Components affected
Mode Notebooks: Python2

Need to monitor Mode outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/01/2023 09:46PM

This incident has been resolved.

MONITORING over 2 years ago - at 08/01/2023 02:51PM

A fix has been implemented and we are monitoring the results and stability of Notebooks.

INVESTIGATING over 2 years ago - at 07/31/2023 09:43PM

We are continuing to investigate this issue on our side. You can still try duplicating reports as a potential workaround where possible. Thanks for your continued patience during this investigation.

INVESTIGATING over 2 years ago - at 07/31/2023 02:58PM

We are continuing to investigate the issue with the unexpected termination of some Notebook sessions with the error message - "Notebook session unavailable".

You may duplicate and re-run the impacted report but please be aware that we have seen some repeat failures after duplicating as well.

Thank you for your patience as we continue to investigate this on our end.

Latest Mode outages

GitHub incident impacting Git Syncs - 5 days ago
Reports using Notebook generated Datasets failing to load - 17 days ago
AWS outage impacting Mode - elevated errors and delays - about 1 month ago
Intercom Outage - about 1 month ago
Third party service provider interruption - 5 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook