Intermittent Errors while loading charts

A recent upstream change in a server component generated errors during ingestion. Our Engineers have accounted for this behavior.

We have identified the cause, implemented a mitigation, and are working to address the root cause.

The issue has been identified, and the team is working on a fix. In the meantime, if you encounter any of these issues, a page refresh or query re-run may resolve them. We will continue to provide updates here as they become available.

Our engineers are continuing to investigate this issue. Along with errors when loading charts in reports the underlying issue may also cause some query results and datasets to fail to load. If you encounter any of these issues a page refresh or query re-run may resolve issues. We will continue to provide updates here as they become available.

Users may encounter an error when loading charts in their reports. The issue has been reported to our engineering team, who are working on a fix. In the meantime, refreshing the page will temporarily resolve the issue. We will provide updates as they become available and apologize for any inconvenience this may cause. Thank you for your patience.