Outage in Mode
Delayed delivery of scheduled emails
Resolved Minor
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Outage Details
We are aware that some scheduled emails over the weekend may be delayed. We have identified the cause and are working to resolve the issue.
Components affected
Mode Report Run SchedulerLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/31/2025 12:57PM
The incident has been resolved. Please reach out to Support, via chat or by emailing support@mode.com, if you are still encountering any issues in receiving scheduled emails. Thank you for your patience as we worked to resolve this.
MONITORING
about 2 months ago - at 03/31/2025 12:25PM
A fix for the issue has been implemented by our engineers. Scheduled emails that were not previously received should be arriving in the respective inboxes.
IDENTIFIED
about 2 months ago - at 03/31/2025 11:58AM
We are aware that some scheduled emails over the weekend may be delayed. We have identified the cause and are working to resolve the issue.
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