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Outage in Mode

Third party service provider interruption

Resolved Major
July 06, 2025 - Started 10 months ago - Lasted about 13 hours
Official incident page

Incident Report

We have observed issues with a third party service provider beginning around 16:00 UTC. The impact would have contributed to Notebook cells failing to render their results, auto pinning of tables in the schema browser, and notifications for actions such as report duplication (report duplication will still complete in the background). We are investigating the issue with our third party provider and will share updates as they become available.
Components affected
Mode Notebooks: Python2

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/07/2025 12:07PM

The issue is resolved. Please reach out to Support if you have any questions.

INVESTIGATING 10 months ago - at 07/06/2025 11:36PM

We have observed issues with a third party service provider beginning around 16:00 UTC. The impact would have contributed to Notebook cells failing to render their results, auto pinning of tables in the schema browser, and notifications for actions such as report duplication (report duplication will still complete in the background). We are investigating the issue with our third party provider and will share updates as they become available.

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