Outage in MoEngage

Dashboard-03 Service Impact -Smart Trigger and Flow Campaigns

Resolved Minor

March 12, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Team is currently working on investigating following impacted services in DC03 - Smart Trigger & Flow Campaigns We apologize for inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.

Components affected

MoEngage Event Triggered Campaigns and Flows

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/13/2026 05:16AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/13/2026 03:11AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/13/2026 02:32AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/13/2026 02:13AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/13/2026 02:12AM

Team is currently working on investigating following impacted services in DC03
- Smart Trigger & Flow Campaigns
We apologize for inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.

Latest MoEngage outages

[Dashboard-02] Delay in Campaign Sending - 11 days ago

Dashboard 01 - Degraded Performance in Data Ingestion - 15 days ago

Dashboard 03 – Degraded Performance in Trigger-Based Flows - about 1 month ago

[Dashboard-03] Delay in Ingestion Pipeline - about 1 month ago

Dc03 | Data ingestion lag | Event processing - about 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook