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Outage in MoEngage

[Dashboard-03] Delay in Ingestion Pipeline

Resolved Minor
March 24, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

There is a delay of close to 45 min in DC-03 starting 13:00 UTC of users and events in our ingestion pipeline. We expect the issue to be resolved in another 45 min.
Components affected
MoEngage Data Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/24/2026 03:54PM

The issue is resolved. Delay of around 45 min lasted between 13:00 UTC to 15:40 UTC.

IDENTIFIED about 1 month ago - at 03/24/2026 02:47PM

There is a delay of close to 45 min in DC-03 starting 13:00 UTC of users and events in our ingestion pipeline. We expect the issue to be resolved in another 45 min.

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