Outage in MoEngage
Dashboard 03 – Degraded Performance in Trigger-Based Flows
Resolved MinorIncident Report
We are currently experiencing degraded performance in our Trigger-Based Flows system. This is causing delays of up to 45 minutes in user entry and movement within Trigger-Based Flows.
Please note that Event-Triggered Campaigns remain unaffected.
Our team has fixed the issue and is actively monitoring the system. We apologize for the inconvenience and appreciate your patience as we work to resolve this.
Components affected
MoEngage Event Triggered Campaigns and FlowsNeed to monitor MoEngage outages?
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 03/31/2026 11:41AM
This incident has been resolved. The lag was observed from 06:45 UTC (12:15pm IST) to 11:30 UTC (05:00pm IST).
MONITORING
9 days ago - at 03/31/2026 11:11AM
We are currently experiencing degraded performance in our Trigger-Based Flows system. This is causing delays of up to 45 minutes in user entry and movement within Trigger-Based Flows.
Please note that Event-Triggered Campaigns remain unaffected.
Our team has fixed the issue and is actively monitoring the system. We apologize for the inconvenience and appreciate your patience as we work to resolve this.
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