Outage in MoEngage
[Dashboard-02] Delay in Campaign Sending
Resolved MinorIncident Report
There was a degradation in our querying service (Segmentation). The issue started at 3:00 UTC and is resolved now. We are now rerunning the failed campaigns. All delayed campaigns should be sent out in the next 45-60 minutes.
Components affected
MoEngage One-time & Periodic Campaigns - Mobile Push & Web Push MoEngage One-time & Periodic Campaigns - Email MoEngage One-time & Periodic Campaigns - SMS MoEngage One-time & Periodic Campaigns - Connectors MoEngage One-time & Periodic Campaigns - Flows MoEngage Segmentation MoEngage One-time & Periodic Campaigns - Facebook AudienceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/24/2026 05:27AM
This incident has been resolved.
MONITORING
11 days ago - at 04/24/2026 04:35AM
There was a degradation in our querying service (Segmentation). The issue started at 3:00 UTC and is resolved now. We are now rerunning the failed campaigns. All delayed campaigns should be sent out in the next 45-60 minutes.
Latest MoEngage outages
Dashboard 01 - Degraded Performance in Data Ingestion - 14 days ago
Dashboard 03 – Degraded Performance in Trigger-Based Flows - about 1 month ago
[Dashboard-03] Delay in Ingestion Pipeline - about 1 month ago
Dashboard-03 Service Impact -Smart Trigger and Flow Campaigns - about 2 months ago
Dc03 | Data ingestion lag | Event processing - about 2 months ago
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