Outage in Monese

Monese app degraded

Resolved Major
September 01, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

It may not be possible to access the Monese app on some devices at the moment. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Components affected
Monese app

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/01/2023 11:30AM

This incident has been resolved.

MONITORING about 2 years ago - at 09/01/2023 10:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 09/01/2023 10:15AM

It may not be possible to access the Monese app on some devices at the moment.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Latest Monese outages

Issue with Customer Support phone line performance - 16 days ago
Technical issues with opening UK EUR accounts - 20 days ago
SEPA transfers unavailable - 27 days ago
Issue with card top-ups - 30 days ago
EU Accounts - Adding new payees for SEPA transfers temporarily unavailable - about 1 month ago

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