Outage in MongoDB
Users unable to add new PayPal payment address
Resolved MinorIncident Report
We have identified an issue adding new PayPal accounts to MongoDB Cloud for payment. Users are encouraged to use other payment methods or wait for this issue to be resolved. We are investigating root causes at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/16/2023 03:51PM
This incident has been resolved. While users will no longer see errors upon entering PayPal details, US-based users will not be able to add or modify PayPal details. We are working with our upstream providers to address this.
IDENTIFIED
over 2 years ago - at 10/13/2023 03:28PM
We have identified an issue adding new PayPal accounts to MongoDB Cloud for payment. Users are encouraged to use other payment methods or wait for this issue to be resolved. We are investigating root causes at this time.
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